Manufacturing Budget Analysis Assignment Example | Topics and Well Written Essays - 1250 words

Manufacturing Budget Analysis - Assignment Example According to Emory, the augmenting amount of orders increased the time needed for adjustment and setting up of machines as well. The escalating stress in terms of orders and machine adjustments eventually began to irritate the machinists who planned not to abide by the budget. Therefore, the company must pay more focus on the mentioned procedure and its related steps because it influenced company’s budget as well as product quality (Scribd Inc, 2012). It was also learnt from the case study that the various departments of the company lacked coordination which adversely affected the confidence of the employees’ as well as the functioning of the machines. Although, BCS attempts at keeping a control of the individual departments which is considered to prove advantageous for the companies but the kind of BCS pursued in Ferguson & Son Manufacturing Company further degenerated their functioning process (Scribd Inc, 2012). Revising Ferguson & Son Manufacturing Company’s BCS to improve its effectiveness According to company’s situation, it can be said that viable targets were considered to be the chief concern for structuring an effective budget system. With reference to the mentioned context, it can be stated that in case the budget proved to be excessively high, the general process tends to automatically get affected. The company therefore must be pragmatic while ascertaining manufacturing related goals. Company also must analyze the condition of their employees, the working state in relation to the machines, sales synchronization within the members of other department as well as orders for deciding on the necessary targets (Scribd Inc, 2012). In addition, the aspect of responsibility accounting is deemed to be necessary for ensuring the execution of an appropriate BCS. The key notion with regard to the mentioned aspect of responsibility accounting relates to the fact that managers should be made accountable for only those factors which is believed to be under significant control of the managers. Emory and Morris are the two managers of the company who holds unclear vision about their duties and disconnection within their duties result in making the entire job to be increasingly unproductive along with generating soaring amount of wastes. Thus, ensuring a proper practice of responsibility accounting with regard to the entire procedure can assist in direct and alert the managers regarding their respective responsibilities along with ensuring proper discharge of their duties (Scribd Inc, 2012). The company also needed to apply the system of self-imposed budget in order to prevent the issue of ascertaining one-sided aims by the top as well as department managers. The concept of self-imposed budget ensures the preparation of budgets with complete collaboration and assistance of all the managers. The benefit of this budget system can aid the company to resolve few of its issues by triggering motivation and developing commi tment within the employees (Scribd Inc, 2012). Implementing Activity-Based Costing system to change the results of the budget Activity-Based Costing (ABC) is a costing technique that recognizes organizational activities and allocates the cost for each activity in compliance with the available resources of all services and products according to each of their actual expenditure. ABC is an advanced approach that enhances the control of overheads along with maintaining the

Poetry Analysis Essay Example for Free

Poetry Analysis Essay Six Galician Poems by Federico Lorca (Madrigal for the City of Santiago, Ballad of Our Lady of the Boat, and Song of the Shop Boy) Lisability: Camellia-any of several shrubs of the genus Camellia, especially C. japonica, native to Asia, having glossy evergreen leaves and white, pink, red, or variegated roselike flowers. Veiled-not openly or directly expressed; masked; disguised; hidden; obscure: a veiled threat. Languishing-to be or become weak or feeble; droop; fade. Pampa-the vast grassy plains of southern South America, especially in Argentina. Nostalgia-a wistful desire to return in thought or in fact to a former time in ones life, to ones home or homeland, or to ones family and friends; a sentimental yearning for the happiness of a former place or time: a nostalgia for his college days. Story-The story is about Federico leaving his hometown of Madrid and going to Santiago. He arrives in Santiago Argentina, because several words he uses and other objects he describes are only found in Argentina. Lorca is in Santiago and it is constantly raining, it is raining at night and in the morning. If he is not writing about rain, it’s the ocean or some other form of water. While wondering the city he encounters a statue or painting of the Virgin Mary. He then travels to the capital of Argentina , Buenos Aires. He says the wind sounds like bagpipes. Ramon de Sismundi owns a shops and he seems to be unhappy throughout the whole poem. Meaning – Rain symbolizes a lot of things especially in poetry where there is not a real meaning. The rain Lorca rights about is cleansing him, starting a new life. All of the difficulties he had in Spain and America are now behind him, it is time for him to move on and start a new beginning. Many people are always stuck in the past, but he is not going to be like them, he is going to move forward and make progress. He also writes a whole poem about Our Lady of the Boat (Virgin Mary). She also represents various meanings, but in this poem he is most likely talking about pureness. A double emphasis since water is also pure. Also he may be trying to tell us that if it wasn’t for his strong faith in the Virgin Mary, he wouldn’t have the chance to move forward. He tends to write about nature, but the otherness of it. He talks about wind, which more than often symbolizes a certain type of force or energy. In Santiago the wind is damp and gray. Ramon is cleaning his shop, and dreaming but this man is still unhappy. He does not find the bagpipe winds of Buenos Aires, people that have positive and happy attitudes find great things about the city and move on, people who are depressed and unhappy such as Ramon do not get nowhere. Maybe Ramon is unhappy because he knows he is going to die, and it is sooner than he thinks. Lorca always seems to be expressing his inner emotions and feelings. Even though this place is great, there is no place better than home. Technique-Lorca is very big on imagery. Almost every single line contains imagery. He really tries to get the reader in the spot that he is at. Lines such as Trembles in my heart, and came the misty dead. He uses imagery to emphasize the meaning. Often, the intention of Lorca is to change the way readers see the world. Especially with Lorca’s themes, some of which include: awareness of death, our limitations, isolation and nature. He uses a lot of diction which is choosing certain words to emphasize something else, whether it is emphasizing the meaning or imagery. He also does not give no direct meaning. Mo or Pomo- Lorca is definitely a modernist poet. Not only in the pom but also in real life. He stuggles with the fact that he is homosexual and many people do not accept him, placing himself on the lower part of the hierarchy. Even though he is low on the hierarchy is doesn’t prevent him from making progress and moving on, leave everything else behind. These poems are modernist simply because of their appearance, they are very structured and have the same number of lines in each stanza, very formal.

International Trade Patterns Theories

International Trade Patterns Theories Introduction In the course of globalization, highly-developed countries should have increasingly specialized in human capital-intensive manufactured goods and, in return, should have sourced labor-intensive manufactured products from low-wage countries. For this reason, especially the opening up of Eastern Europe, but also the international integration of the Newly Industrializing East Asian Economies is often considered a significant cause of labor demand shifts detrimental for the lower-qualified in Western European countries, since international trade should favor the high-skilled in these countries (e.g. Freeman 1995, Wood 1995). This paper addresses this question by analyzing the skill content of bilateral intra-European trade flows of selected EU Member States, allowing inferences to be made about the impact of these trade relations on factor demand patterns in those countries. Previous studies on the factor content of trade have shown that, even in trade between highly developed countries, the results depend largely on whether or not international differences in technology are considered. Unlike previous studies, this paper takes up this issue by analyzing the high-, mediumand low-skill content of bilateral trade between Western European and, for comparison, also between Western and Eastern European countries. The skill content of trade is analyzed for identical, but also for different technologies by using country specific input-output and factor input data. According to theory, different factor intensities in production are a prerequisite for vertical product differentiation, which has become more and more important in recent decades (Falvey and Kierzkowski 1987, Helpman 1981). Review of the Literature One of the main theoretical foundations for explaining international trade patterns and their consequences for factor demand and income distribution in trading partner countries is the neo-classical Heckscher-Ohlin (HO) model of trade. According to this model, each country will specialize in and export commodities utilizing its abundant and thus comparatively cheap factors of production and will import goods using its scarce factors of production. An empirical test of the HO-theorem for the United States performed by Leontief (1953) seemed to disprove the hypothesis that countries patterns of specialization are determined by factor proportions. In a model with two production factors (capital and labor), Leontief disaggregated the US economy into 50 industries, 38 of which produced tradable goods. He showed that in 1947, US imports were 30% more capital-intensive than US exports, although at the time the US was considered to be one of the most capital-abundant countries in the world. Today it is widely accepted that, besides trade barriers, differences in labor force qualifications is the main reason for this Leontief paradox (Baldwin 1971, Kravis 1956, Trefler 1993). So far, analyses investigating the factor content of trade for different countries exist (e.g. Dasgupta et al. (2009) for India, Engelbrecht (1996) for Germany, Webster (1993) for the UK and Widell (2005) for Sweden), as well as studies testing traditional trade theories (e.g. Bowen et al. 1987, Davis and Weinstein 2001, Maskus 1985, Staiger 1988, Trefler 1995). However, in many of these last mentioned studies the empirical results of these tests are quite inconclusive. A critical concern is that the bulk of these studies assume identical production technologies and factor inputs across countries for calculating the factor content of countries trade. As a consequence, the factor content of exports and imports hardly deviates one from the other. However, according to New Trade Theories, identical production technologies would imply only horizontal product differentiation, resulting in horizontal intra-industry trade. In this case, imports would differ from domestically manufactured ex port goods only with respect to product characteristics, but would be of the same quality. But these days, product differentiation is largely vertical, which means that goods are manufactured with different factor proportions or technologies and differ with respect to quality and prices (Falvey and Kierzkowski 1987, Flam and Helpman 1987). By implication, this means that producing a perfect import substitute would require exactly the same factor inputs and production technology that are applied when producing the considered product abroad. If not, the domestically manufactured import substitute and the imported product would not be homogeneous. Against this background, quantifying domestic job losses induced by imports for different skill groups requires calculating the factor content of imports by using technology as well as factor input matrices of trading partner countries. Although empirical analyses investigating the factor content of trade on a bilateral level have more recently used technology matrices of both the exporting and the importing country (e.g. Choi and Krishna 2004, Davis and Weinstein 2003, Harrigan 1997, Lundberg and Wiker 1997, Nishioka 2006 and Torstensson 1992), many of these analyses are restricted to highly developed OECD countries, which probably share quite similar production technologies and factor endowments. Although Hakura (1999) found that theoretical hypotheses are empirically supported for EU Member States if different technology matrices are used for the countries considered, only bilateral trade relations between the high income Western European countries of Belgium, Germany, France, Italy and the Netherlands were considered. For EU member states, only Cabral et al. (2006 and 2009) focused on trade between high-income countries (the UK and others, respectively) and middle-income countries. However, for the former, only the United Kingdoms, and for the latter, only the Portuguese technology matrix was used and considered as representative. Against this background, in this study trade flows between not only selected Western, but also between Western and new Eastern European EU member states will be taken into account. The countries considered are Austria, Denmark, France, Germany, the Netherlands and Sweden and, as Eastern European trading partners, the Czech Republic, Hungary, Poland and Slovakia. Thereby, those Western European countries with the most intensive trade relations with Eastern Europe, measured by the share of the four Eastern European countries in total exports and imports, are considered. With respect to Eastern European countries, the country selection was limited by data availability. Detailed data on labor input by industry are only available for the four countries mentioned above. However, these four countries are the most important Eastern European trading partners of the Western European countries considered in this study. Since data on capital input are only available for the Czech Republic and Hu ngary, capital was not taken into account.2 Unlike many other studies dealing with factor content in bilateral trade (e.g. Davis and Weinstein 2001, Harrigan 1997, Lai and Zhu 2007), in this study the total labor force will be subdivided into human capital and lower-qualified labor in order to deduce factor demand patterns arising from international trade between EU Member States. This will be done by identifying the high-, medium- and low-skill content of intra-European trade flows. In this way, the calculations will be performed in the case of identical as well as of different technologies across countries by using national factor input and input-output matrices. This allows for a consideration of country specific factor inputs resulting from endowment differences. EUROPE needs to import to export. That is the slogan of the European Commissions new strategy for securing its economic place in the world, unveiled this week by Peter Mandelson, the European Unions commissioner for trade. The soundbite, of course, gets the economics precisely backwards: exports are the price a country must pay for its imports; Europeans toil away making stuff for others to consume only so they can in turn get their hands on the fruits of foreign labours. But the slogan does capture two awkward truths European exporters must now confront. First, only by offering to open its own markets can the EU hope to persuade foreign countries to open theirs. But with the collapse of the Doha round of trade talks, it is not obvious to whom the Europeans should make their offers. Second, European companies are now part of elaborate global supply chains. Clumsy efforts to protect some of them from foreign competition deprive others of the cheap inputs they need to thrive in world markets. The new trade strategy looks at both of these dilemmas, among others. Though Mr Mandelson insists that he remains wedded to multilateral negotiations at the World Trade Organisation, he also fancies pursuing a bit on the side with other willing trade partners. The EU will pick its partners according to three criteria: do they offer a big, growing market? Are they cutting deals with America or Japan? And are they guilty of deterring European companies, either repelling them at the border with high tariffs, or bogging them down in cumbersome rules and regulations? The strategy names ASEAN, South Korea, India and Russia as priorities, as well as two regional blocks, Mercosur and the Gulf Co-operation Council, that it is already courting. The EU will reveal its plans for China at the end of the month. The strategy also proposes to look again at how the EU protects its own borders, because its favoured weapons are prone to backfire. For example, EU ministers decided this week to slap anti-dumping duties on leather shoes from Vietnam and China, which threaten shoemakers in Italy, Portugal and Spain. But the duties are opposed by Europes own retailers and some of its sportswear makers. Letting Asian workers stitch and glue sports shoes makes it possible for such firms to employ Europeans to design and market them. Mr Mandelson presented his strategy as a way to help the EU become more competitive. Opening up to foreign rivals is, of course, an excellent way to foster competition in cloistered domestic industries. A pity then that most of his concrete proposals were about conquering markets abroad, and that the EU is still so ready to raise its defences at home. In the wake of globalization, Western European high-wage countries have experienced rising unemployment among the lower-qualified, which is often ascribed to the integration of the Central and Eastern European as well as the Newly Industrializing Asian Economies into the international division of labor. In this context, human capitalabundant countries are expected to specialize in capital- and high-skill-intensively manufactured goods. As the analyses have shown, imports of selected Western European countries from Eastern European trading partners require higher inputs of workers of all skill-levels than the corresponding exports, but especially of mediumskilled workers. Seemingly, East-West trade in Europe is not primarily harmful for the low-skilled in Western European high-wage countries. This suggests some policy implications. For instance, in Western European countries, selective policies towards different skill groups, not only limited to the low-qualified, are required. Moreov er, the outcomes of European East-West trade do probably differ from industry to industry. Of course, in some industries, East-West trade might be harmful primarily to the lowskilled in Western European countries. Thus, one aim should focus on increasing interindustrial worker mobility and/or a sufficient flexibility of wages. The empirical results comply with the fact that unemployment of the low-skilled is not only a problem in Western, but also in Eastern Europe. Since high unemployment of the low-skilled is probably largely due to skill-biased technological change, policy should also aim at increasing labor force qualification. This is especially the case for the Western European countries, where the share of the low-skilled in total population is, at least according to EUROSTAT data, even larger than in most of the Eastern European countries. Finally, in view of the fact that unemployment of the low-skilled in the context of European integration is not limited to Western Europe an countries, the temporary arrangements introduced in order to impede the free movement of workers between new Eastern European and Western European EU member states should be scrutinized.

The Awakening as an Allegory of Existentialism Essays -- Chopin Awake

The Awakening as an Allegory of Existentialism  Ã‚     Ã‚  Ã‚  Ã‚   Kate Chopin's The Awakening as the title suggests is just that†¹the story of a young woman's awakening to life.   Even though it is a work of fiction, the character of Edna undergoes such a radical change one cannot ignore the psychological depth of the work.   The story could almost be seen as a case study.   In order to analyze the work psychologically, it is important to decide which psychological framework to use.   I chose the critic Cynthia Wolff who uses a Freudian framework for analysis.   Wolff feels that Edna's problems are a result of oral conflicts, while I see the work as more of an allegory of existentialism, and Edna's problems are a result of a lack of Being. Cynthia Wolff draws the reader into the Freudian framework by pointing out how cyclic Edna's life is in relation to eating and sleeping.   Wolff claims, "If one were to plot the course of Edna's life during this period, the most reliable indices to the passage of time would be her meals and her periods of sleep" (Wolff 231).   Since these are the most basic needs, one can quickly recognize the "infantile life-pattern" (Wolff 231) in Edna.   Wolff goes on to explain that Edna does not recognize her desire for Robert to be sexual because "Edna's libidinal energies have been arrested at a pre-genital level" (Wolff 232).   In Freudian terms this means that Edna's relationship to the world around her is on an oral level.   This level is characteristic of very young children whose only concern is for food, and anything they can reach they attempt to put in their mouths.   The "taking in" of the world in this way is the child's attempt to understand and become one with the world by internalizing it.   The oral stag... ... her.   Since this would not be tolerated by the society of the day, her children would suffer because of their mot her's behavior.   Since she cannot be in a world that will not let her Be, she chooses to give up what has become to her an unessential†¹life. Note 1The hyphens in Being-in-the-world are to show that a Being and the world are interdependent on one another and therefore inseparable. Works Cited Dostoyevky, Fyodor.   Notes From the Underground.   New York:   Dover, 1992. Heidegger, Martin.   Basic Writings.   New York:   Harper Collins Publishers, 1993. May, Rollo.   Existence.   New York:   Simon & Shuster, 1958. Sartre, Jean-Paul.   Essays in Existentialism.   Secaucus:   Carrol Publishing Group, 1997. Wolff, Cynthia.   "Thanatos and Eros." The Awakening by Kate Chopin.   Ed.   Margo Culley.   New York:   Norton, 1994. 231-41.    The Awakening as an Allegory of Existentialism Essays -- Chopin Awake The Awakening as an Allegory of Existentialism  Ã‚     Ã‚  Ã‚  Ã‚   Kate Chopin's The Awakening as the title suggests is just that†¹the story of a young woman's awakening to life.   Even though it is a work of fiction, the character of Edna undergoes such a radical change one cannot ignore the psychological depth of the work.   The story could almost be seen as a case study.   In order to analyze the work psychologically, it is important to decide which psychological framework to use.   I chose the critic Cynthia Wolff who uses a Freudian framework for analysis.   Wolff feels that Edna's problems are a result of oral conflicts, while I see the work as more of an allegory of existentialism, and Edna's problems are a result of a lack of Being. Cynthia Wolff draws the reader into the Freudian framework by pointing out how cyclic Edna's life is in relation to eating and sleeping.   Wolff claims, "If one were to plot the course of Edna's life during this period, the most reliable indices to the passage of time would be her meals and her periods of sleep" (Wolff 231).   Since these are the most basic needs, one can quickly recognize the "infantile life-pattern" (Wolff 231) in Edna.   Wolff goes on to explain that Edna does not recognize her desire for Robert to be sexual because "Edna's libidinal energies have been arrested at a pre-genital level" (Wolff 232).   In Freudian terms this means that Edna's relationship to the world around her is on an oral level.   This level is characteristic of very young children whose only concern is for food, and anything they can reach they attempt to put in their mouths.   The "taking in" of the world in this way is the child's attempt to understand and become one with the world by internalizing it.   The oral stag... ... her.   Since this would not be tolerated by the society of the day, her children would suffer because of their mot her's behavior.   Since she cannot be in a world that will not let her Be, she chooses to give up what has become to her an unessential†¹life. Note 1The hyphens in Being-in-the-world are to show that a Being and the world are interdependent on one another and therefore inseparable. Works Cited Dostoyevky, Fyodor.   Notes From the Underground.   New York:   Dover, 1992. Heidegger, Martin.   Basic Writings.   New York:   Harper Collins Publishers, 1993. May, Rollo.   Existence.   New York:   Simon & Shuster, 1958. Sartre, Jean-Paul.   Essays in Existentialism.   Secaucus:   Carrol Publishing Group, 1997. Wolff, Cynthia.   "Thanatos and Eros." The Awakening by Kate Chopin.   Ed.   Margo Culley.   New York:   Norton, 1994. 231-41.   

The Prohibition of Cigarettes

Writing 101 17February2011 The Prohibition of Cigarettes I thought about the question, â€Å"Should the manufacture of cigarettes be prohibited† and I don’t really believe that saying â€Å"yes† to this question would be of benefit to those who are pro cigarettes or against cigarettes. The question basically appears to make out that the manufacture of cigarettes, and only cigarettes, should be prohibited. There are many campaigns against the usage of cigarettes as we can see television commercials clearly stating that smoking causes cancer or attempting to deglamorize cigarettes.Many people have seen the surgeon general warning on a pack of cigarettes claiming that cigarettes can cause â€Å"lung cancer† or â€Å"emphysema. † In a study performed by the Centers for Disease Control and Prevention, the study shows that between the year 2000 and 2004 that about 443,000 people in the USA died from a variety of illnesses due to cigarette smoking (citatio n 1). This would certainly be a motivation and a convincing reason to halt the production of cigarettes but we should analyze this proposition more in depth.I believe that the term â€Å"cigarettes† is too narrow to solve any problems, as not everybody smokes cigarettes nor would the halted production of cigarettes solve any public health problems. Tobacco is a better term as it is much more broad and would include cigars, snuff, dip, and other forms of tobacco that contain nicotine. Nicotine is the suspect found in cigarettes that causes an addiction but nicotine can be found in the other forms of tobacco.Stopping production of â€Å"only cigarettes† simply means that current cigarette users may, switch to another nicotine source, quit smoking, or choosing an alternative nicotine source such as nicotine gum or the patch. Having been a tobacco user in the past, I know most certainly that many people will not just outright and quit. Prohibiting the manufacture of cigare ttes means that it will be illegal to produce cigarettes but how about the selling or the possession of these products?It will be necessary to outlaw these points of trade if the intended action is to meet with success because if selling and possession are legal then it will be difficult to regulate the circulation of cigarettes within the nation. Though the making of cigarettes are deemed illegal by the government, the creation of cigarettes will certainly not halt as now cigarettes are almost equivalent to that of the marijuana drug trade as there will probably be many people growing and producing cigarettes.The police cannot arrest these people for possession or selling of cigarettes and cannot obtain a justifiable clause to obtain a search warrant to prove that the person may be manufacturing cigarettes which is deemed illegal. One last point would be the idea that cigarettes can be grown in another country such as Canada or Mexico and brought through the border with no problems as possession is not illegal. There are actually quite a few positive reasons to keep the cigarette trade going rather than shutting production down.I have been around the world through my time in the navy and I have seen one of the most popular brands of cigarettes â€Å"Marlboro† just about everywhere that imports tobacco. Take note that I mentioned the term â€Å"import† as in those countries do not make â€Å"Marlboro† cigarettes in their own country. Marlboro is a popular brand of cigarettes made under Phillip Morris which is a subsidiary company to Altria incorporated. Marlboro, in itself, holds about 42% of retail shares of cigarettes in the USA (Citation 2).This is certainly an income to our nation and though I’m uncertain of how much is made through the exportation of cigarettes; it certainly has an effect on the economy which is currently in a depression. Have you ever looked around base and noticed those supposed â€Å"smoke pits† or a designated smoking area? Those â€Å"smoke pits† seem to be next to just about every building on base. Did you notice how many stores sell cigarettes or even the cigarette vending machines here in Japan? How about in movies? Doesn’t the popular stereotypical â€Å"Bad Ass† person in the movies usually smoke a cigarette?Even though direct advertisement through television or magazines is prohibited, cigarettes are still very popular and many people do smoke them and not just in America. The cigarette trade is most likely a very profitable trade based on it’s popularity and demand which would probably put it as a very valuable source of income for the United States. Based on the many cigarette brands I’ve seen from traveling the world, I’ve seen that cigarettes are quite likely a major export for the states as many f these brands are originate from the States. I personally do not deny of the risks caused by cigarette smoking and myself being an ex-smoker, I certainly do not encourage smoking but the plan of prohibiting â€Å"just† the manufacture of â€Å"only† cigarettes does not reflect the best interests of those that are for cigarettes or against cigarettes. Cigarettes are a form of tobacco and the halted production of only cigarettes means that a regular cigarette user will move to another source of nicotine rather than quit.I know personally that quitting is a long process (I still chew nicotine gum four months after quitting). Prohibiting the manufacture of cigarettes in the United States but allowing the sell or possession simply means it will be produced where it’s legal and the carried over through the US’s borders with no issues. We can’t deny that cigarettes are very popular worldwide and thus contribute to the United States economy as a popular export since many popular brands such as â€Å"Marlboro† are made in the United States.

Microsoft Vdi

Microsoft VDI Technical Proposal CYQUENT Ref: DXB-ATG-12004-SOW 5/20/2012 Prepared for Al Tayer Group Prepared by Lakmal Perera * Contents 1Introduction3 2Section 1 – Solution Overview4 2. 1Areas within Scope4 2. 2Areas Out of Scope4 2. 3Summarized Bill of Materials5 2. 3. 1Server and Software5 3CYQUENT Profile6 3. 1Our Vision6 3. 2Our Mission6 3. 3About Us6 3. 4Cyquent Competency Levels6 3. 5Core Offerings7 . 6Project Organization and Staffing7 4Implementation, Project Approach, Timeline and Service Deliverables8 4. 1Project Approach8 4. 1. 1Microsoft Solutions Framework8 4. 1. 2The IT Service Lifecycle9 4. 1. 3The Lifecycle Phases9 4. 2Timeline10 4. 2. 1Key Service Deliverables and Acceptance Process10 4. 3Service Deliverable Acceptance Process10 4. 4Project Completion11 5General Customer Responsibilities and Project Assumptions12 5. 1General Customer Responsibilities12 5. 2Project Assumptions12 IntroductionThe Statement of Work (SOW) and any exhibits, appendices, schedules and attachments describe the technical scope of work of project only. This SOW represents the complete baseline for scope, services, service deliverables, and acceptance applicable to this project. All changes to this document will be managed in accordance with the Change Management Process defined below. The Al Tayer Group IT has requested CYQUENT Technology Consultants to help them design and implement the following initiatives: * Microsoft VDI High Availability : Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host * System Center Virtual Machine Manager CYQUENT Technology Consultants hereby indicate full interest in engaging with ATG on the said project and this Statement of work provides all details to that effect. Proposal Highlights I. Detailed Statement of Project Scope – Areas in Scope and Out of Scope II. Project Methodology: a.Cyquent Consultants will follow Microsoft So lutions Framework and ITIL methodology to implement a project. The implementation methodology is broken into five high level phases. The phases are designed to be run in sequence as the outputs from one phase are required inputs into the next phase. i. Envision ii. Plan iii. Design iv. Deploy v. Manage III. Project Timeline: The Project is estimated to take 1 Calendar Month days of duration. IV. Bill of Materials: Listing of Hardware & Software required to uccessfully complete the project based on details provided by ATG IT Team V. Cyquent Experience: Cyquent has successfully delivered many Microsoft Infrastructure Projects in different organizations; therefore Cyquent consultants are familiar with the intricacies involved in the successful deployment of Microsoft technologies. By choosing Cyquent, Al Tayer Group will be mitigating the risks involved in undertaking such a Project because of Cyquent best design practices and knowledge base drawn from our earlier engagements.Section 1 – Solution Overview Areas within Scope 1. Envisioning 2. 1. Planning / Design Workshop for fine tune approach and discuss risk areas for ATG. 2. Planning 3. 2. Update / fine tune project plan 3. 3. Develop Design & Build Documentation for Solution 3. 4. Review and Acceptance. 3. Stabilization 4. 5. Update / fine tune project plan 4. 6. Verify hardware, software and network infrastructure pre-requisites in place and operational 4. 7. Update go-to-production plan 4. Deployment 5. 8. Microsoft VDI 5. 9. 1.Installation of Remote Desktop Connection Broker 5. 9. 2. Installation of Remote Desktop Session Host 5. 9. 3. Installation of Remote Desktop Virtualization Host and HyperV 5. 9. 4. 1. Create Virtual Machines 5. 9. Installation of System Center Virtual Machine Manager 5. 10. Deployment Review and Acceptance. 5. General Troubleshooting , Basic Operations Training and hand over Areas Out of Scope 1. Anything else not included in this section and any activity other than what is d etailed in the â€Å"Areas within Scope† section above. . All products listed for deployment and configuration will be based on out of the box functionality 3. Acquiring any third party applications and hardware devices is ‘out-of-scope’. 4. Any deployment or configuration on client desktops other than the items listed in the section above. 5. No connectivity to any legacy system. Any connectivity / migration requirements to legacy systems will be treated as separate engagement. 6. Any deployment or configuration in the following areas to be done on advisory basis only * SAN replication. Network layer configuration (This includes firewall / UMT level public IP NAT, SSL offloading, core switch configuration and network configuration for traffic to terminate on servers. ) * Disaster Recovery site. Summarized Bill of Materials Server and Software The table below is an aggregation of all the server hardware and software required based on initial discussions with Al T ayer Group: Note: RD Virtualization Host can host up to 40 VDI desktop per server as per below Configuration, with total of 80 VDI’s on 2 servers. Server| Memory| CPUCores *| Local Disks| SAN Access| Network Cards| Software| | | | | | | | x Windows 2008 R21x Windows 2008 R22x Windows 2008 R21x Windows 2008 R2| 6GB6GB64GB6GB| 2 Core x642 CoreX6416 CoreX644 CoreX64| 2x75GB2x 75 GB1x 75gb1x 1000GB2x 75 GB| NoNoYesNo| 2222| * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Host * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Host * Windows 2008 ENT x64 * RD Virtualization Host, Hyper-V * Windows 2008 STD x64 * System Center Virtual Machine Manager| * – The CPU column specifies number of cores required rather than physical processors. CYQUENT Profile Our VisionTo be the most business friendly and cost effective IT consulting company by choice in the gulf Our Mission Consistently provide dependable IT Consul ting solutions that best satisfy customer’s business needs About Us CYQUENT is a strong Microsoft Gold Certified Partner in the Gulf managed by Ex-Microsoft Services Manager. CYQUENT is actively engaged in several projects with the local Microsoft team for customers in different verticals/Industries. Finding the right partner is an equally important task as identifying the right solution for your business needs. We at CYQUENT work and build solutions that are â€Å"Customer Centric†.We understand customer needs and align our approach to provide them with tailor made solutions to reach their business goals without compromising on the best Practices. Cyquent Competency Levels * Core Offerings * Technical Consulting – Design , Deployment, Project Management: * Information Worker (SharePoint/SQL/CRM) * Infrastructure * Security * Support (Premier Support) * Outsourcing :- * Managed Services * Staff Augmentation * Helpdesk Project Organization and Staffing Resource T ypes Allocated to the Engagement: 1. Cyquent Engagement Manager 2. VDI- Architect (On/Off-site) 3. Cyquent Consultants 4.Cyquent Server Engineer Implementation, Project Approach, Timeline and Service Deliverables Project Approach Microsoft Solutions Framework We will leverage the Microsoft Solutions Framework (MSF) to execute this SOW. MSF represents an industry-proven solution development approach that provides for well-defined phases that take into account development of requirements, architectural design, detailed software design, software development, system testing, and managed release cycles. MSF Process Model Phases and Milestones MSF organizes the solution approach into five distinct phases during the project lifecycle. Envisioning: Envisioning involves creating a business vision and defining the scope of work necessary to bring the vision to reality (e. g. , business case justification, business studies, etc. ). * Planning: Planning continues through the development of deta iled functional requirements, system and application architectures, the user interface prototype, and a detailed project plan for the remainder of the project. * Development: The Development phase begins with the first iteration of development and culminates with the â€Å"functionality complete† milestone (or Beta release). Stabilization: The Stabilization phase involves testing and acceptance. * Deployment: The Deployment phase includes deployment of the core technology and site components, transitioning of the project to operations and support, and obtaining final Customer approval of the project * Change and Release Management CYQUENT will follow ITIL best practice guidance drawn from the public and private sectors across the world for the Change and Release Management processes to deploy this solution in your production environment. The IT Service LifecycleThe IT service lifecycle describes the life of an IT service, from planning and optimizing the IT service to align w ith the business strategy, through the design and delivery of the IT service, to its ongoing operation and support. Underlying all of this is a foundation of IT governance, risk management, compliance, team organization, and change management. The Lifecycle Phases The IT service lifecycle is composed of three ongoing phases and one foundational layer that operates throughout all of the other phases. They are: * The Plan Phase. * The Deliver Phase. The Operate Phase. * The Manage Layer. IT service lifecycle Timeline The Project is estimated to take 1 Calendar Month for completion subject to the following pre-requisites being fully completed: * Work Order Signed * Software & Hardware completely ready * Al Tayer Staff allocated for the project Key Service Deliverables and Acceptance Process Key Project Service Deliverables The following is a list of the key project service deliverables that will be delivered within this SOW which must be formally reviewed and accepted. Project Phase| S ervice Deliverable Name |Planning| * Planning Workshops * Design & Build Documentation for Solution * Project Plan| Deployment| * Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host and HyperV * Create Virtual Machines * Installation of System Center Virtual Machine Manager| Training| * Training workshop for IT operations handover | Service Deliverable Acceptance Process At specified milestones throughout the project, we will deliver completed project service deliverables for review and approval.Service deliverables shall be reviewed within 4 consecutive business days from the time of submittal for acceptance. Service deliverables shall be deemed accepted in the absence of review or response of acceptance within this specified time. The use or partial use of any service deliverable constitutes acceptance of that service deliverable. Feedback supplied after the review period will be evalua ted as a potential change of scope and shall follow the Change Management Process outlined in this SOW. The Service Deliverable Acceptance Process is described below. * Submission of Service deliverablesThe CYQUENT Project Manager, or his designee, will prepare a Project Status report and forward with the respective service deliverable to the Customer Project Manager, or Customer designee, for consideration. * Assessment of Service Deliverables: The Customer representative will determine whether the service deliverable meets the requirements as defined in this SOW and that the service deliverable is complete. Additional work on, or changes to, an accepted service deliverable that are requested by the Customer will managed through the Change Management Process. Acceptance / Rejection: After reviewing, the Customer will either accept the service deliverable (by signing and dating the Service Deliverable Acceptance Form) or will provide a written reason for rejecting it and will return the Service Deliverable Acceptance Form to the CYQUENT team. * Correction of Service Deliverables: CYQUENT will correct in-scope problems found with the service deliverable and will address the correction of out-of-scope changes according to the Change Management Process.CYQUENT will submit a schedule for making changes to the service deliverable within two (2) business days of receiving a rejected Service Deliverable Acceptance Form. Once CYQUENT corrects all previously identified in-scope problems, the service deliverable will be deemed accepted. * Monitoring and Reporting: The CYQUENT project team will track service deliverable acceptance. Updates on service deliverable acceptance will be included in the status report and discussed in the status meeting. Service deliverable acceptance issues that cannot be resolved will be elevated to the Project Steering Committee.Project Completion The project will be considered complete, when any of the following are met: a. All of the servic e deliverables identified within this SOW have been completed, delivered and accepted or deemed accepted, including approved Change Request Forms b. The fee provisions of the Work Order have been met or c. This agreement is terminated pursuant to the provisions of the agreement. General Customer Responsibilities and Project Assumptions General Customer ResponsibilitiesOur delivery of the services are dependent on your involvement in all aspects of the services, your ability to provide accurate and complete information as needed, your timely and effective completion of the responsibilities as identified herein, the accuracy and completeness of the Assumptions, and timely decisions and approvals by your management. In performing our services under this SOW and the applicable WO, we will rely upon any instructions, authorizations, approvals or other information provided to us by your project Manager or by any other personnel identified by your Project Manager.Project Assumptions The Se rvices, fees and delivery schedule for this project are based upon the following assumptions. * All pre-requisites like :- * Hardware, Software, Resources and Networking Infrastructure (LAN or WAN) will be ready before CYQUENT Team starts Software deployment * Although CYQUENT can assist with troubleshooting procedures that pertain to environmental causes, specific issues maybe uncovered that require escalation to product support services for Microsoft or other products. These will be initiated using the customer’s existing support contracts with Microsoft and / or other vendors. Office facilities: Suitable office facilities at the project premises for our consultants during this engagement – with desk space, telephone (for internal and external calls), power, network connectivity (for printing documents, accessing project resources and storing project information), and Internet connectivity * Access: Timely access for our consultants to the facilities, IT infrastructu re, applications, data, documentation and staff necessary for us to carry out this engagement. * IT facilities and equipment: All computer facilities, hardware and system software needed for this project. Staff: Commitment of key stakeholders and suitably skilled staff to work with Cyquent Services consultants on this project as and when needed – particularly to clarify requirements and context during the project and to take ownership of the outputs of this engagement going forward, including: * Senior experienced Technical resources from application, systems and infrastructure teams. * Business management staff * Timely response: All necessary project decisions, feedback to queries and review of project deliverables in a timely manner, so as not to delay the project.